Can government services become smarter with the adoption of modern technologies? Can interacting with the administration became as easy to use as online shopping or booking services?
New technologies based on AI & data analytics are paving the way for the next generation of public services that are intelligent, interactive, open & participatory. What will the digital government of the future look like & what can national governments & the European Commission do to help innovate public administrations? Those were the questions discussed by representatives of the European Commission, the Luxembourg Administration (Gertrud Ingestad & Jean-Paul Zens) & citizens on December 7, 2018 in Luxembourg City.